Intake Coordinator（前端咨询岗）

Responsibilities

• Handle incoming inquiries (phone, email, WhatsApp, WeChat)

• Conduct initial case intake and client screening

• Collect client information and documents

• Schedule consultations and follow-ups

• Update CRM and maintain accurate client records

• Explain service流程（不提供法律意见）

• Coordinate file handoff to paralegal or legal team

Requirements

• Fluent in English (Mandarin/Cantonese an asset)

• Strong communication and organizational skills

• Comfortable handling sensitive information

• Legal or paralegal background preferred (not required)

• Ability to follow SOP and compliance rules

Responsibilities

• Prepare and organize legal documents and forms

• Manage case files and court deadlines

• Request and track disclosure

• Draft correspondence using templates

• Maintain case timelines and logs

• Communicate with court offices (administrative only)

• Support paralegals with file preparation

Requirements

• Legal assistant or paralegal student background preferred

• High attention to detail

• Familiarity with Ontario court procedures (asset)

• Strong document management skills

• Ability to follow strict confidentiality rules

About the Role

We are a Toronto-based legal support services company seeking a reliable Process Server to assist with serving legal documents in compliance with Ontario rules.

This role is procedural only and does not involve providing legal advice.

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Responsibilities

• Serve legal documents (e.g. court papers, notices, affidavits)

• Complete Affidavit of Service accurately and on time

• Follow detailed service instructions and deadlines

• Maintain clear service records and proof of service

• Communicate service status to the office promptly

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Requirements

• 18+ years old

• Reliable transportation (TTC / car / bike acceptable depending on area)

• Ability to follow written instructions carefully

• Comfortable working independently

• Strong attention to detail

• Previous process serving or legal support experience is an asset (not required)

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What We Offer

• Flexible schedule

• Per-service pay

• Training provided

• Opportunity to work with legal professionals

• Clear procedures and support

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Important Notice

This position does not involve providing legal advice or representing clients. All services are procedural and administrative in nature.

📧 To apply:

Please send a short introduction and availability.

Requirements

• Legal assistant or paralegal student background preferred

• High attention to detail

• Familiarity with Ontario court procedures (asset)

• Strong document management skills

• Ability to follow strict confidentiality rules